Fees and service
Billing and Service Policy
Clear information about billing, appointment types, cancellations and administrative requests.
Fees and Medicare
Fees depend on the appointment type, consultation length and services provided. Ask reception for current fees and Medicare rebate information before your visit.
Longer appointments
Please book a longer consultation for multiple concerns, complex care, procedures, forms or detailed health assessments. This helps your practitioner give each issue appropriate time.
Cancellations and non-attendance
Please give the practice as much notice as possible if you cannot attend. Late cancellation or non-attendance fees may apply where an appointment could not be offered to another patient.
Administrative requests
Forms, reports, record transfers and other non-consultation work may attract a fee and require processing time. Reception can explain current arrangements.